条款和条件

一般条款

1. yacht-rental-pattaya.com 由 Deep Blue Co., Ltd（以下简称 Deep Blue）提供，TAT 号码 34/03030，在网站 yacht-rental-pattaya.com 上提供泰国船舶旅游并安排船舶旅游。
2. 通过租赁船舶或购买旅游服务，您接受我们下文定义的条款和条件。

 

私人包租

1. 船舶租赁，包括所有膳食费用和额外附加服务，必须在游船开始前 全额支付。接受现金、银行转账或信用卡支付。电子支付方式需要支付处理费。详情请参阅下文付款处理费部分。
2. Deep Blue 的船舶租赁 始终包括燃油、持证船长和船员、安全和急救设备、事故保险。
3. 此外，船舶租赁包括 网站上提及或预订过程中提及的所有服务（仅书面协议具有约束力）。通常更多，但不会更少。如果某些提供的服务未被自愿使用，或期望超出协议服务范围的服务，不能从中获得任何赔偿请求。这也适用于自我造成的延误或由于违反规则行为而取消的旅游。
4. 等待时间始终是付费时间：如果客户没有按时出发且未事先与我们沟通，损失的旅游时间不可退款。延长超过之前固定时间的旅游仅在进一步协议下可能，且可能产生额外费用。请注意，大多数船舶不能在日落后航行。如遇旅游时间减少，船长可根据延误情况决定改变计划行程。
5. 由于出租车日程紧张，我们订购的用于接送的出租车通常最多等待 15 分钟。如果他们需要取消接送订单，他们仍将收取全额费用，客户需要自行安排其他交通。
6. 不允许将船舶转租给第三方

执行

1. Deep Blue 保留 改变路线以及接送地点的权利，如天气条件或其他合理原因需要。
2. 船长始终负责并具有最终决定权。安全第一。
3. 发生危害安全或造成财产损坏的行为不当，船长有权中断航程或立即结束航程。根据泰国法律，受酒精/毒品影响的人将被拒绝登船。在这种情况下，客户的付款义务仍然存在。
4. 乘客必须 立即且毫不延迟地遵循所有船员指示。这也适用于穿上救生衣。在海洋部门控制区域外，始终建议穿着提供的救生衣。
5. 如船员认为必要，可以无故拒绝进入船舶和码头，例如涉及容量、安全、公共秩序或迫在眉睫的损坏或滋扰风险的情况。
6. 乘客应 照顾环境，不向水中倾倒废物。所有个人消费及相关废物应放在船上适当的垃圾箱中。
7. 如发现已发布信息存在明显错误，Deep Blue 保留在不承担责任的情况下纠正此类错误的权利。这些条款和条件受 泰国法律管辖。任何争议应受普吉府泰国主管法院的管辖。

责任

1. Deep Blue 对乘客财产的损坏和/或丢失不承担责任。乘客将其所有物品带上船风险自担。
2. 所有通过 Deep Blue 预订的旅游都有船舶事故保险。除此之外，Deep Blue 对任何人身伤害或财产损坏不承担责任，无论其原因如何，无论是在旅游前、期间或作为旅游的结果。这不适用于由于 Deep Blue 故意或重大过失造成的损害。法定赔偿限制为各自旅游的船舶租赁价格。
3. Deep Blue 对乘客踩踏或登上码头或船舶造成的人员或财产损坏不承担责任。乘客进入这些区域完全自担风险。
4. 客人对其造成的对 Deep Blue 或第三方使用的物品/货物的任何损坏承担责任。
5. Deep Blue 组织的所有岸上和水上活动自担风险。
6. 儿童由父母负责。4 岁以下儿童需要坐在父母腿上。
7. 如果 Deep Blue 由于不可抗力而无法履行其义务，则无权获得赔偿或补偿，但应根据下文付款处理费部分按照已支付金额进行退款。

 

DEPOSIT AND PAYMENT IN FULL

Once we have received a deposit of at least 50% of the total price (including taxes) for the offer you have approved, we can confirm the booking.

The balance is due no later than 7 days before departure, in some cases 14 days before departure (depending on the logistics and the yacht). 
If you prefer to be on the safe side and pay the balance at boarding, please pay in cash in Thai Baht. Foreign currencies only by prior arrangement.  

PAYMENT PROCESSING FEES

When paying by credit card, PayPal, or other electronic payment methods, a payment processing fee is charged to cover costs imposed by third-party payment providers. This fee is non-refundable in all cases, including cancellations initiated by Deep Blue due to weather or technical reasons. Payment processing fees are charged by independent financial institutions and cannot be recovered by Deep Blue once a transaction has been processed.

Customers who wish to avoid payment processing fees may pay by bank transfer or wise.com (no fee), or in cash in Thai Baht at boarding (balance only).
 

CANCELLATION BY DEEP BLUE (yacht-rental-pattaya.com)

• If it is not possible to safely complete the booked tour due to a technical problem or dangerous weather conditions (predicted by the Marine Department Thailand), we will offer you an alternative date or a full refund of the charter price paid. Please note: payment processing fees (credit card, PayPal, etc.) are non-refundable as these costs are incurred by third-party providers regardless of whether the tour takes place. See Payment Processing Fees above.
• As an alternative to a cash refund, customers may opt for a credit voucher for the full charter amount (including the payment processing fee), valid for 12 months from the original booking date. Vouchers can be applied to any charter operated by Deep Blue.

CANCELLATIONS BY CUSTOMER

The purpose of the deposit is to ensure that both parties consider the booking to be binding.
Therefore, in the event of a unilateral termination of the contract (cancellation) by the customer, not in all cases a refund of the deposit is possible. This depends in particular on the booking lead times and the possibility of compensating for the loss through new bookings:

Speedboat:

• Cancellation up to 1 month before departure: full refund *
• Cancellation up to 3 days before departure: 25% refund *

Motor Yacht / Sailing Yacht / Power Catamaran:

• Cancellation up to 3 months before departure: full refund *
• Cancellation up to 1 month before departure: 25% refund *
  (less all payments for booked third-party services)

Party boat / Super Yacht:

• A refund of payments for Party-Boat and Super Yacht rental is generally not possible, as a loss of sales cannot be compensated for within several weeks under normal conditions.
• Payments for booked services from third-party providers**:
  • Cancellation up to 3 months before departure: full refund
  • Cancellation up to 1 month before departure: 25% refund

Travel cancellation insurance

Since extraordinary incidents of force majeure (such events include, for example, personal illness or pandemic, closure of borders or airports, war or riots, etc.) can make a cancellation unavoidable, but have the same effect as a normal cancellation, we recommend taking out travel cancellation insurance. Or check whether third-party services are covered by the cancellation insurance that is already included in your flight ticket.

Since we issue official invoices, recognition has never been a problem.

____________________

* Refunds are based on the charter price. Refunds include taxes. Payment processing fees (credit card, PayPal, bank transfer surcharges, etc.) are non-refundable in all cases, as detailed in the Payment Processing Fees section above.
** Third-party services may include DJs, taxi, catering, decoration, etc.

The information on our website yacht-rental-pattaya.com is decisive for the classification of the affected yacht.